Mattress Warranty Advice and Tip
When it comes to a mattress warranty, a number of variables come into play that determine the warranty and define the extent of protection it offers to the customer. In this article, we will highlight some important information regarding mattress warranties that will help you evaluate your warranty and the protection it provides. In addition, people who are about to purchase a mattress or planning for it in near future, it is also important for them to know about their mattress warranty.
The Mattress Warranty
A warranty of the mattress protects the user against defected mattress. Though, there are various kinds of unstated warranties applied to most of the products, called “Warranties of fitness” and “warranties of merchantability”, the most common and relevant warranties in the context of mattresses are “written warranties”. It means that these warranties are explicitly offered by the mattress company, with stated terms and conditions.
Generally, all kinds of mattresses come with a written warranty. However, not all warranties are equal, though they may share certain characteristics or terms. Therefore, it is strongly recommended to read and understand your mattress warranty before purchasing the product. If your mattress seller doesn’t have the warranty available at the moment, ask him to make it available and till then you hold the purchase.
Warranty is not a Sleep Trial!
Many mattress manufacturers and sellers offer sleep trial, an offer that many customers happily take. The sleep trial period is the grace period in which you try the mattress and if you don’t find it up to the mark, you can return it to get a 100% refund. Most of the sleep trials offer 100 days’ grace period, which may even range up to 360-365 days, based on the company. Many manufacturers complement the offer with free shipping and/or pick up from your place in case if you want to return.
It is to be noted that sleep trial is not a warranty. A sleep trail lets you test your mattress, while a warranty protects you if the mattress has a defect or was not manufactured properly. Within a sleep trial period, the return can easily be made for any reason like general dissatisfaction with the features, while a warrant is applicable only in case of mattress’s defects. Warranties are long term, unlike sleep trials, even for up to 20 years or more.
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The Warranty Coverage
A mattress is composed of various parts including cover and internal components. Usually, the mattress warranties cover all these parts; however, in terms of a cover, you need to confirm with the manufacturer or seller.
There are some mattresses having electrical components fitted in. For instance, the airbeds have air pumps and remote control for regulating the air in the mattress. Similarly, mattresses having sensor technology are fitted with sensors. Please note that the mattress warranties don’t necessarily cover these components or may cover them not like the general components. These components may have a shorter period of warranty coverage. Hence, if you are purchasing this kind of mattress, carefully read the warranty and confirm its terms and conditions specified for these components.
Elements Covered by a Mattress Warranty
Though warranties differ from one another in terms of coverage terms and conditions, we have included, in this section, the most commonly covered elements:
The mattress warranties usually cover the mattresses that are sagging significantly; however, the term “significantly” should be well-understood. Most of the mattress makers or sellers accept the warranty claims to mention the indentation in the mattress up to 1.5 inches in depth. The lesser indentations are not accepted. It also implies that a minor sagging resulting from a regular use is also not covered.
- Defected Materials & Assembling
You have a solid warranty claim if you find a visible defect in the mattress in terms of poor materials, workmanship and assembling. These cases may include:
- Defective seams that come apart
- Broken coils
- Punctuated mattress exterior
- Torn or broken mattress handles
- Visible bunching of the materials
Elements Not Covered by a Mattress Warranty
These usually include:
- Sagging of less than 1.5 inches’ depth
- Natural wear and tear such as natural fading of materials, cover’s color fading, scratches, or minor bunching or lumps.
- User-inflicted damage
- Dissatisfaction with the mattress size, feel, or performance
Things That Make Warranties Void
Avoid the following actions to keep your mattress warranty valid and applicable:
- Removing the law tag (A tag printed with “Do Not Remove Under Penalty of Law “)
- Ownership transfer
- Mattress Misuse or Not using/cleaning mattress as directed by the manufacturer
In order to increase the life of your mattress and keep it performance optimal, try to keep it away from pets and kids as much as possible, use a mattress cover or a protector, don’t skimp on the mattress base and do mattress cleaning on a regular basis. Warranties may range from 5 years minimum up to lifetime; however, the most common range is 10 to 20 years.
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